We guarantee our jewelry is cast using only the finest metals. All jewelry on our site is either sterling silver or 14k gold. All pieces are guaranteed to be solid, free of any plating or fillers. We describe each item as best and honestly as we can. If you are not sure about something, please contact us before you make your purchase with any questions you may have. We are asking that you allow 3-4 weeks for delivery. We do stand behind our workmanship 100% Other than that, please remember that once you place your order, it is made just for you. So, with this in mind, all sales are final. Thank you, Richard & Naomi Prager